![]() ![]() The updater downloads the new msi, which is also called evernote.msi, and puts it in the same place as the old evernote.msi, overwriting it if it still existed, and therefore not even making it available in the recycle bin. You get a notification that there's a new version and you click the ok to proceed. It puts it in your temp folder so if you ever, quite rationally do a cleanup, it's gone. My theory: You install Evernote and it stores the evernote.msi somewhere, which you will need at any point you want to uninstall/upgrade. I seem to have this with every single update. Other Ticket types available to Free users are "Data Loss", "Crash", & "Sync Issue". Reporting a bug should be available to all users, including Free Account owners. In the Support Form, select " Report a bug", and start the Ticket Title with " BUG: " to make it clear. Submit a BUG report via an EN Support Ticket. So, very often, we see new problems and bugs with an update. Unfortunately, Evernote does NOT do the proper internal testing of their updated before releasing them. The last announcement for a production (GA) version is for EN Win 5.8.6 Update. However, I have not seen, nor can I find, the announcement for EN Win 5.8.8. Usually Evernote will post a new thread here announcing the update, and you can see responses from users who have tried the update. IME, it is best to wait for at least a week after the release before updating, checking this forum for user reports of problems and/or bugs before you update. I believe that EN Win is telling you that a new version is "available", not that you "need" to update. You might also want to submit a bug report (see below). If it is not working, post back here, and we'll try to help. If EN Win 5.8.5 is still working for you, then I'd suggest that you NOT update for a while. After multiple attempts I get a recurring error message when trying to uninstall the previous version that it cant find evernote.msi on the CD/DVD drive. My system tells me that i need to upgrade to 5.8.8. ![]()
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